Thank you for shopping with Huckleberry Natural BD. We value your trust and aim to provide high-quality natural products. If you are not fully satisfied with your purchase, please review our return and refund policy below.

1. Return Eligibility

You may request a return within 10 days from the date of delivery, provided that:

• The product is unused, unopened, and in its original condition
• All original packaging, labels, and seals are intact
• A valid proof of purchase (order number or invoice) is provided

❌ Opened or used soaps and oils are not eligible for return or refund due to hygiene and safety reasons.

2. How to Request a Return

To initiate a return, please contact us with your order details:

Email: huckleberry.bd@gmail.com
Phone/WhatsApp: 09678771919

Please include:

• Order number
• Product name
• Reason for return

Our support team will respond within 24–48 hours with further instructions.

3. Return Shipping

Customers are responsible for return shipping costs.

• Returned items must be securely packaged
• We are not responsible for loss or damage during return shipping

4. Refund Process

Once we receive and inspect the returned item:

• Approved refunds will be processed within 7–10 business days
• Refunds will be issued to the original payment method
• You will be notified once your refund has been completed

Shipping charges are non-refundable.

5. Damaged or Defective Products

If your product arrives damaged, leaking, or defective, please notify us within 48 hours of delivery with clear photos or video evidence.

In such cases, we will offer:

• A replacement, or
• A full refund (including return shipping if applicable)

6. Order Cancellation

Orders can be canceled before dispatch.
Once shipped, cancellation is not possible and the return policy will apply.

7. Contact Information

For any questions regarding returns or refunds, contact:

Huckleberry Natural BD
📧 huckleberry.bd@gmail.com
📞 09678771919